TERMS OF SERVICE — INGREDIA

Operator: MV Studio, Republic of Croatia

Last updated: October 2026

1. INFORMATIONAL PURPOSE ONLY

Ingredia provides EXCLUSIVELY informational ratings and ingredient data based on publicly available sources. Nothing in this app constitutes medical advice, dietary guidance, or a safety guarantee of any kind. You MUST ALWAYS check the physical product label before consumption or use. If you have allergies, intolerances, or any health conditions, consult a qualified medical professional.

2. NO WARRANTY — ALL FEATURES

All features of Ingredia — including barcode scanning, photo OCR, ingredient scoring, allergen detection, AI-generated analysis, healthier alternatives, and any other content — are provided "AS IS" and "AS AVAILABLE" WITHOUT ANY WARRANTY OF ANY KIND, express or implied. MV Studio does not warrant that any results are accurate, complete, up-to-date, or suitable for any particular purpose. Information may be incomplete, outdated, or incorrect.

3. PRODUCT SCANNER & AI DISCLAIMER

Barcode lookups depend on third-party databases that may be incomplete or incorrect. Photo OCR results are generated by AI models that may produce errors, omissions, or hallucinations. Ingredient scoring is EXCLUSIVELY informational. Allergen detection is NOT a substitute for reading the physical product label. MV Studio accepts no responsibility for scanning errors, product misidentification, or AI-generated inaccuracies.

4. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MV STUDIO AND ITS DEVELOPERS SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE APP, INCLUDING ALLERGIC REACTIONS, HEALTH CONSEQUENCES, PERSONAL INJURY, LOSS OF DATA, OR RELIANCE ON ANY INGREDIENT, ALLERGEN, OR AI-GENERATED DATA. MV STUDIO'S TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID FOR THE APP IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) EUR 50.

5. EXCLUSION OF CONSEQUENTIAL DAMAGES

In no event shall MV Studio be liable for loss of data, loss of profit, personal injury, or any indirect or consequential damages, even if MV Studio has been advised of the possibility of such damages.

6. ASSUMPTION OF RISK & USER RESPONSIBILITY

By using Ingredia, YOU ASSUME ALL RISK associated with the use of the app and its content. You acknowledge and agree that:

• The app MAY CONTAIN ERRORS, inaccuracies, or omissions that could affect health-related decisions.
• Ingredient data may be outdated, incomplete, or incorrectly matched to products.
• Product formulations may change at any time without the app being updated.
• You are SOLELY RESPONSIBLE for all decisions you make based on information from the app.
• You MUST ALWAYS read the physical product label and verify all ingredients independently.
• You should NEVER rely on this app as your sole source of information for allergy, dietary, medical, or health decisions.
• MV Studio is NOT responsible for any consequences arising from your use of or reliance on the app.

If you are not willing to assume these risks, do not use the app.

7. ALLERGEN DETECTION DISCLAIMER

Ingredia includes allergen detection features that attempt to identify potential allergens in product ingredients. THIS FEATURE IS NOT RELIABLE AND MUST NOT BE USED AS YOUR ONLY METHOD OF ALLERGEN VERIFICATION.

Allergen detection may fail to identify allergens due to:

• Incomplete or incorrect ingredient data
• Non-standard ingredient naming or language variations
• Cross-contamination or trace allergens not listed in ingredients
• Manufacturing changes not reflected in our database
• Limitations of text matching algorithms

IF YOU OR ANYONE IN YOUR FAMILY HAS FOOD ALLERGIES OR INTOLERANCES, YOU MUST: (a) always read the complete product label; (b) contact the manufacturer directly when in doubt; (c) consult with a qualified allergist or medical professional; (d) NEVER rely solely on this app for allergen safety.

MV Studio accepts NO RESPONSIBILITY for allergic reactions, anaphylaxis, or any health consequences resulting from reliance on the app's allergen detection.

8. VULNERABLE POPULATIONS — BABIES, CHILDREN & PREGNANCY

Ingredia includes features designed to help parents analyse products for babies, toddlers, children, and during pregnancy. These features provide age-adjusted safety scores based on publicly available regulatory data.

IMPORTANT: These age-adjusted scores are INFORMATIONAL ESTIMATES ONLY and are NOT a substitute for professional paediatric, obstetric, or nutritional advice. Safety thresholds for infants, children, and pregnant women are complex and individual — they depend on weight, age, health conditions, medications, and other factors that this app cannot assess.

Before introducing ANY product to an infant, child, or during pregnancy, you MUST consult with your paediatrician, obstetrician, or qualified healthcare provider. This is especially critical for:

• Infant formula and first foods (0-12 months)
• Products for children with allergies or medical conditions
• Supplements or fortified products during pregnancy
• Any product where safety is uncertain

MV Studio accepts NO RESPONSIBILITY for health consequences affecting babies, children, pregnant women, or any vulnerable persons resulting from reliance on this app.

9. INDEMNIFICATION

You agree to indemnify, defend, and hold MV Studio and its developers harmless from any and all claims, losses, damages, liabilities, and expenses (including reasonable legal fees) arising from: (a) your use of or reliance on any information in the app; (b) any health decisions made based on app content; (c) your violation of these Terms; or (d) your violation of any third-party rights.

10. GOVERNING LAW & JURISDICTION

These Terms are governed by the laws of the Republic of Croatia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Zagreb, Croatia. If you are a consumer resident in the European Union, you retain the right to bring proceedings in the courts of your country of residence in accordance with EU Regulation 1215/2012.

11. DISPUTE RESOLUTION

Before initiating any legal proceedings, you must first contact MV Studio by email and allow 30 days for informal resolution. EU consumers may also use the European Online Dispute Resolution platform at ec.europa.eu/consumers/odr. BY USING THIS APP, YOU WAIVE YOUR RIGHT TO PARTICIPATE IN ANY CLASS ACTION OR COLLECTIVE PROCEEDING AGAINST MV STUDIO.

12. SEVERABILITY

If any provision of these Terms is found invalid or unenforceable by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

13. COMMUNITY-CONTRIBUTED (CROWDSOURCED) DATA

Ingredia allows users to contribute product data, including ingredient lists, product photos, and corrections. This crowdsourced data is provided by individual users and NOT verified by MV Studio as accurate, complete, or current.

While we implement quality control measures — including AI-assisted verification, community review, and abuse detection — we cannot guarantee the accuracy of any user-contributed data. Ingredient lists may contain errors, omissions, or outdated information. Product formulations may change without notice.

YOU MUST ALWAYS verify ingredients by reading the physical product label. Do NOT rely solely on crowdsourced data for allergy, dietary, or health decisions.

By contributing data, you represent that the information you submit is accurate to the best of your knowledge. You grant MV Studio a worldwide, royalty-free, non-exclusive license to use, display, and share your contributions within the app and its services. MV Studio reserves the right to remove, modify, or reject any user contribution at its sole discretion.

MV Studio is not responsible for any damages, health consequences, or losses arising from reliance on community-contributed data.

14. THIRD-PARTY DATA SOURCES & SERVICES

Ingredia uses the following public and third-party services to provide its features:

• Open Food Facts / Open Beauty Facts / Open Products Facts (OpenFoodFacts, France) — public product databases under the Open Database Licence (ODbL). Ingredia is not responsible for the accuracy of data from these sources.
• FDA (US Food & Drug Administration) — public API for food safety recall alerts. Free and publicly available data.
• Anthropic (Anthropic Ireland, Limited) — AI reading of text from packaging photos via Cloud Functions (OpenAI as backup).
• OpenAI (OpenAI LLC, USA) — AI-powered ingredient parsing and product identification via Cloud Functions.
• Perplexity AI (Perplexity AI Inc., USA) — AI web search for product identification via Cloud Functions.
• UPCitemdb / Go-UPC — barcode product metadata lookup services.
• Firebase (Google Cloud) — backend infrastructure. Data stored in Europe (eur3 region: Belgium/Netherlands). See: https://firebase.google.com/docs/firestore/locations">google.com/docs/firestore/locations">https://firebase.google.com/docs/firestore/locations

All results depend on third-party sources. MV Studio is not responsible for the accuracy of third-party data.

15. CHANGES TO TERMS

MV Studio may update these Terms at any time. Continued use of the app after changes are posted constitutes acceptance of the updated Terms.

By using Ingredia, you acknowledge that you have read, understood, and agree to these Terms of Service.